Sunday, March 28, 2010

PDF prints from Acrobat 8 Pro, but not...

I have a PDF that prints fine when I print from Acrobat 8 Pro, but when I open the same PDF in Acrobat 9 Pro, only portions of each page actually print out.

All systems running Windows XP Pro, SP3

A8P 8.1.2

A9P 9.1.1

Any ideas?

PDF prints from Acrobat 8 Pro, but not...

Well, for those following this thread or needing a solution, I found a work-around though I'm still not sure why the initial problem exists.

In Acrobat 9 Pro, once you have the main print dialogue box open, follow the steps below:

1) Click ADVANCED
2) Select PRINT AS IMAGE
3) Set DPI to 300
4) Click OK
5) Make any other typical print setup adjustments as you normally would and finish printing as usual

PDF prints from Acrobat 8 Pro, but not...

Sounds like an issue specific to that PDF. You'd have to post it so we can see what it is.

Yeah, I'm pretty sure that it is specific to the PDF. It was generated by a contractor and we have no idea how they did so (or *what* they did). Unfortunately, it has proprietary info in it so I can't post it here in the forum.

Open the PDF, go to File%26gt;Properties%26gt;Description.

What do you see under Application, PDF Producer, and PDF version? At least that will tell us how it's made.

It also could be a font issue. 9 may be a little pickier about fonts being embedded than 8. Go to the fonts tab in properties and see if it says either embedded or embedded subset next to the font names.

Thanks for the further tips - I've been out of the office until today.

Application: PScript5.dll Version 5.2.2

PDF Producer: Acrobat Distiller 6.0 (Windows)

PDF Version: 1.5 (Acrobat 6.x)

All fonts are Embedded Subsets, although all but one are common fonts loaded on all of our computers...

?

yea got same problem going on?printed fine with AA8,,, but?with AA9 .?printer starts up an then just fades away no print

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